On each product page you will find a link to a size guide for the specific type of item. Before choosing a size, it is very important to measure your individual measurements, taking into account your height. In the "Special Instructions" field on the checkout page (where you fill in your address) you can write your additional notes regarding the order. If you have any questions or need advice, please do not hesitate to contact us on: 0897 90 7887.

The photos that present the products represent their colors most accurately. 24 DELUXE is not responsible for inaccurate color reproduction due to individual settings and technical parameters of the computer systems used to access the store. A deviation of 1-2 tones of color is permissible due to different batches produced.

Products offered on the site are manufactured in Europe and in countries outside EUROPE (Turkey, China and others), from high-class quality fabrics and cuts.

No, you are not required to register. If you decide to do so, you will shop more conveniently, you will be able to track the status of your orders, as well as receive information about our most current offers and promotions.

You can place an order on our website, by phone, by email, or on Facebook Messenger and Instagram Direct Message.

To place an order without registration, you will need: first and last name, exact delivery address, contact phone number and e-mail. Of course, do not forget to note the name and size of the product you have chosen.

Once you have sent your request, it is automatically accepted. This is why changes to the order are not desirable. If a correction is still necessary, be sure to contact us no later than 3 hours after sending the request.

In case you need to cancel an order for good reason, please use the contact form provided for this purpose ("Order Information" on the Contacts page). A 24deluxe.eu representative will contact you after receiving the completed form. Please do not order goods that you do not want to purchase!!!

The standard delivery time is one to two business days. You may receive a call to confirm your order or you will receive information on the email you left that the order has been shipped.

Online store 24deluxe.eu uses the courier services of the company "Speedy".

If you are not satisfied with the purchased product, you can exchange or return it within 14 days, the only condition being that the purchase is not damaged and does not have any foreign odors. For more information, read the Return and Exchange terms.

You need to download the exchange form located on the Returns and Exchanges page. The completed form and the purchased product must be sent back by courier to the 24 DELUXE office with the address: Sofia 1680, Strelbishte district, 106 Nishava Str.

In cases where the 24 DELUXE online store is not at fault for a complaint, the return shipping costs are at the customer's expense.

Refunds of paid amounts are made only by bank transfer.

24deluxe.eu is a site for online fashion shopping. The goal of the store is to provide a constantly updated and supplemented assortment of goods that are in line with fashion trends. We strive to satisfy every taste and every desire, from ideas for unusual gifts, different types of accessories, a variety of clothes, to the most exclusive models and impeccable cuts. And all this, of course, with perfect quality at the best price.

For your convenience, we have created an internal search engine and filters, with the help of which you can conveniently and easily find the product you are looking for by predefined criteria (color or size). Searching is easy. You just need to write in the empty field under the "search" option - name, category, product and other keywords, then press the Enter button or the marked magnifying glass. You will find the product filters on every page, on the left side above the list of products, after clicking on the "Filter by" button.

All data upon registration on the site is processed in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).